We're here to help! Whether you have questions, need support, or want to share feedback, we'd love to hear from you. Choose the best way to get in touch below.
Questions about using the platform, account issues, or general inquiries
Bug reports, technical issues, or website problems
Report inappropriate content, community violations, or safety concerns
Partnership opportunities, media inquiries, or collaboration requests
Fill out the form below and we'll get back to you as soon as possible. The more details you provide, the better we can help you.
Registered Office
United Kingdom
Charity Registration: Pending
Support Hours
Monday - Friday
9:00 AM - 5:00 PM GMT
General Inquiries
hello@allwecan.coEmergency Situations
If you're experiencing a safety emergency or witnessing harmful content, please contact local authorities immediately. For urgent platform safety issues, email emergency@allwecan.co
Response times vary by inquiry type. General support typically responds within 24-48 hours, while urgent issues are addressed within 2-4 hours.
We primarily handle support through email to ensure we can provide detailed, documented responses. For urgent safety issues, use our emergency reporting system.
Please include your account email, a detailed description of your issue, any error messages, and screenshots if applicable. This helps us resolve your issue faster.
Currently, our primary support is in English. However, we're working to expand our multilingual support. Feel free to contact us in your preferred language and we'll do our best to help.
Our help center contains detailed guides and answers to common questions. You might find the solution you're looking for there.
